Laptops Direct

bought a laptop from them, it's fine - it works


but what's with oppressing punters with an 0871 telephone number ?

give us a REAL number e.g. 0203 so we can call from our mobiles without being raped.


customer-hostility lures supreme.......................

Banks002 Barclays Bank

sent a bank mandate change to add a signatory off to Birmingham [Barclays Central Dustbin for burning customer communications] 24th August (2013)
received zilch back of curse....

rang them 10.10.13

MS hey guys how about responding?
[after massive wait]
BC we are within our service target, we will be in touch
MS do u think that is acceptable?
BC we are within our service target, we will be in touch
MS is that an acceptable level of service
BC i can't comment sir zzzzz.....



As ever banks cannot focus on CUSTOMER SERVICE, and how to fix it.

vat online

email received today!! ->speechless........

Dear Sir/Madam
Thank you for your email.

Please note the VAT online service cannot be contact via e-mail. Please
use another method to contact them.
For security reasons specific personal data may have been removed from
this email.

Regards

Online Services (NON)Helpdesk