Showing posts with label HSBC. Show all posts
Showing posts with label HSBC. Show all posts

Thursday, 7 July 2011

Things to avoid - HSBC bank

Things to avoid

Why???

They are deeply –ve towards their business customers, and act arrogantly and unilaterally. You will get all your business set up, and come in one day find all your accounts frozen without any communication from them or discussion – either before or after.

Or say you used them for credit card processing, you might come in one day and find they had unilaterally closed your facility without any reason “because we called on you and there was no one there”. This is craaaazy, use PlayPal always as they are much more reliable.

They even steal money from one of your companies to settle the debt of another un-related company, and deny it’s stealing.They operate a single-judge convicting system (Dave Shaw in London heads the team), and the accused person is not even allowed to be present at the trial to hear the (trumped up) evidence against them, and is sentenced in his absence. They could teach a few despots how to run their fiefdoms.

Friday, 3 July 2009

banks banking stinking

How come NatWest business banking can write to me closing my account WITHOUT giving any reason at all? And this complies with the Banking Code – what a ‘grate’ document. I can’t sack a serf without a meeting, a written warning, etc. but they can bin me just by doing a letter with no reason in it at all.
And the FSA support this by refusing to investigate because their actions comply with the Code - what a bunch of xxxds.

Recently HSBC wrote to me closing my personal credit card account WITH NO NOTICE PERIOD – they claim they do NOT have to.
Oh and also the collateral damage is that this has had the effect that in my business life I can no longer do business with HSBC, despite them even putting in writing with me in their rude letter that they WANT to do business with me (except at all!)– they are happy to lie in writing etc…….

Last autumn Abbey National radically changed their business banking website. This change was so poorly pre-tested that it created havoc amongst users, and they even had to extend their telephone banking hours to cope with the deluge of enquiries from irate customers who had summarily been denied online banking without a thought. I am STILL 8 months later trying to patch my own access together, and fending off complaints from clients about shabby notional bank and their actions. Oh and the website “enhancements” of course are not !